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London and SurreyWhat families say about Kids CrittersParents, schools and clinical settings

In full and unedited, except where a child has been made anonymous. The shortest covers two years. The longest covers fourteen.

“The first professional in over seven years that my son dropped his mask to.”

Tiffany, as the face and person behind Kids Critters, was instrumental in our long and evolving process of working through my son's PDA diagnosis. She took time with him, very slowly gaining his trust and was, apart from immediate family, the first professional in over 7 years that my son dropped his mask to and fully allowed Tiffany to see him.

Anyone who understands PDA will know how absolutely central to progression this is. And, of course, the critters are pretty cool, too!

ParalegalParent · Surrey · one-to-one, in person

“Seeing her and the animals is the only thing my daughter will do each week, without hesitation.”

Our daughter is currently 16 and has been seeing Tiffany, one to one, for over two years now. At first my daughter was hesitant and reluctant to talk to anyone. Slowly and with incredible patience and understanding Tiffany gained her trust and has, quite literally, saved her life. I cannot bare to think where she would be as an individual or where we would be as a family without Tiffany.

Seeing her and the animals is the only thing my daughter will do each week, without hesitation. Tiffany has helped her gain confidence and knowledge in herself; has encouraged her to step outside her comfort zone and try; and has worked tirelessly with her to build an education and steps towards her future. Tiffany is a wonder woman!

Professional TrainerParent · Surrey · one-to-one, in person, two years

“She helped him step back into the world, one small step at a time.”

Tiffany has been working with my son for 4+ years. Tiffany first met him when he was in autistic burn-out and out of primary school. The support she has provided to both him and our wider family has been incredible as she helped him step back into the world, one small step at a time encouraging him with understanding himself. She helped support him with his transition to a specialist secondary school setting and he always engages positively with her.

The animals are ‘his thing’ and Tiffany's knowledge of them definitely helped build their relationship, but more so as a parent it is her knowledge and understanding of the SEN world which has got my son to where he is now, happier, more confident, has emotional insight and is engaging in the world. Some may say it's a cliche but I feel my son's sessions with Tiffany literally changed his life, we were all in a very difficult place before we met her.

Prison GovernorParent · Surrey · one-to-one, in person, four years and counting

“They always look forward to Tiffany's next visit, and we as staff really value her work.”

We have used Tiffany for a number of sessions — she is excellent with our young people. We are an inpatient unit for aged 13-17 with acute mental health illness and she has a lovely way of working with our students, putting them at ease, and creating a positive, fun, educational and enjoyable environment.

The workshops are always well thought out and planned, and the young people love the engagement they have with the animals. They always look forward to Tiffany's next visit and we (as staff) really value Tiffany's work.

Deputy HeadteacherAdolescent mental health inpatient unit · workshops, in person

“Tiffany's presence has been the backbone of both boys' progress, development and well-being for fourteen years.”

Tiffany Grimley has been working with our two since 2012. They both have special needs, Autism and severe ADHD with traces of autism. Tiffany still today speaks to both young adults on a weekly basis to provide them with advice, support and ensuring that they are in a healthy mental state.

Tiffany was originally called in by our sons' international school in Vanuatu to support our younger son and implement a programme with the school and parents to support him both in the school environment and at home. Tiffany was monitoring this support, liaising with the school, my son and us as parents, from year 2 to year 7, the first year of secondary school, when she left Vanuatu with her family.

Read what happened over the next fourteen years

Tiffany was also introduced to my other son who needed not only a counsellor but also the implementation of one-on-one support at school, someone who would be able to monitor the times where he needed to leave the classroom as a result of stressful situations. She effectively trained a local lady who was able to assist him during school hours.

Our older son was eventually taken out of a school environment at the end of primary school in 2013, following a number of situations within the school including bullying and a lack of adaptation to his needs from teachers, and started his secondary education on a UK home-schooling programme. Tiffany pursued her role as counsellor and educator but also structured, implemented and supervised his home-schooling programme until the end of his IGCSEs, which he completed successfully, passing his exams as an external candidate in New Zealand.

He chose to pursue high school in New Zealand, where he obtained his A-levels and enrolled for a Bachelor of Arts in Film and Media Studies.

My other son completed his high school in Vanuatu in 2022. Although Tiffany was based in the UK when he finished school, she was still speaking and liaising with him on a weekly basis, ensuring that his mental state was fine and also providing him with the assets and methods to overcome anxiety issues. After school he moved to New Zealand, where he completed a Bachelor of Science in environmental science and ecology.

While both are now pursuing masters degrees in their different fields of study, in Canada and in New Zealand, Tiffany is still today speaking weekly, more if needed, with both boys, acting as their counsellor, advising and supporting them with their studying life, social skills and any other question they may have.

The success of both boys is the result of team work between the boys themselves, their counsellor and friend Tiffany, and their parents. Tiffany's presence has been the backbone of both the boys' progress, development and well-being for 14 years. We cannot be grateful enough for all the help and support Tiffany has given to our boys.

Resort OwnerParent · Vanuatu, South Pacific · in person, then online · fourteen years

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